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Alex NightWatcher: Solved! (5 / 5)

TROJ_GEN.R021C0DKC16 is classified as Win32:PUP-gen (potentially unwanted program).
What is PUP?
PUP is crapware. TROJ_GEN.R021C0DKC16 have several types of unwanted behaviour:

1. Displaying popup ads.
2. Hijacking your browser.
3. Infecting your desktop shortcuts, etc.
4. Inserting ads to the web pages.

TROJ_GEN.R021C0DKC16 can redirect your browser search, collect your personal information and sell it for advertising.
TROJ_GEN.R021C0DKC16 is usually hard in removing. Some people could not find uninstall program for TROJ_GEN.R021C0DKC16 in the Control Panel.
Sometimes TROJ_GEN.R021C0DKC16 uninstaller does not work.

How TROJ_GEN.R021C0DKC16 got on my computer?

Usually you got TROJ_GEN.R021C0DKC16 with as part of a bundle with another tool you downloaded from the Internet. Since TROJ_GEN.R021C0DKC16 manufacturer pays software developers for distributing TROJ_GEN.R021C0DKC16 within their applications, TROJ_GEN.R021C0DKC16 is often included as part of the installer.
Usually, you have not only one TROJ_GEN.R021C0DKC16 problem, but a bunch of similar WIN32:PUPs.

How to remove TROJ_GEN.R021C0DKC16?

Step-by-step Guide for manual removal of TROJ_GEN.R021C0DKC16:

1. Uninstall TROJ_GEN.R021C0DKC16 using Windows uninstallation applet (use Add/Remove Programs or Uninstall Program or Apps & features).
2. Open Task Manager to kill all "TROJ_GEN.R021C0DKC16" related processes.
3. Use Windows search to find and remove "TROJ_GEN.R021C0DKC16" files and folders.
4. Run services.msc to disable a "TROJ_GEN.R021C0DKC16" Windows service.
5. Execute taskschd.msc to get rid of "TROJ_GEN.R021C0DKC16" scheduled tasks.
6. Open regedit.exe and delete TROJ_GEN.R021C0DKC16 registry keys and values.
7. Check your shortcuts on your desktop and in the Start menu for TROJ_GEN.R021C0DKC16 presence. Fix infected shortcuts.
8. Remove a virus from Google Chrome.
9. Remove a virus from Internet Explorer.
10. Remove a virus from Mozilla Firefox.
11. Clean your Recycle bin and temporary files.

Written by NightWatcher

Malware Hunter.
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